TECHPERFORMANCE
Solution · Mission-critical WordPress

Your site holds when it really matters.
Match-day, TV campaigns, synchronized peaks.

WordPress hosting sized to your real peak, not to average. On-call with SRE on monitor in the ninety minutes that count. No first-level chatbot.

The problem

When you cannot afford to fail, "generic" managed WP is not enough.

01
// anti-pattern · mission-critical

The site goes down exactly in the window you paid for.

TV campaign, product launch, kick-off whistle. Traffic arrives synchronized and generic managed WordPress gives up at the worst moment.

02
// anti-pattern · mission-critical

The CDN saves the edge, leaves the backend exposed.

Members area login, ticketing, mobile API, editorial area: everything bypasses the cache and lands directly on your origin. There is no magic, only properly sized resources or not.

03
// anti-pattern · mission-critical

Nobody reachable at 10:30 PM on a Sunday.

The peak comes when it comes. A first-level chatbot, a ticket waiting for triage — that is not enough. You need an SRE that opens the laptop.

How we run it

Capacity planning on your peak, on-call with SRE on monitor.

We don’t pay for average uptime: we pay for it to work in the minutes when, if it goes down, it is a press problem the next day. Critical windows are mapped at contract time, sizing is done on your real data, the load drill happens before — not during.

  • Same team from single site to HA cluster.
  • Response within 1h with an SRE, not a dispatcher.
  • Entirely EU infrastructure.
stack · wordpress mission-critical
99.9% → 99.99%
  • Nodes sized for peak, not for average
    capacity planning on real customer data, not on brochure benchmarks
  • Reverse proxy with automatic TLS
    per-domain routing, certificates managed, HTTPS redirect enforced
  • WordPress hardened + replicated database
    in-memory object cache, query log analyzed, hot paths identified before launch
  • WAF + edge protection + custom scenarios
    login brute-force, aggressive scraping, geo-rules for event windows
  • Observability with multi-channel alerts
    Prometheus + Grafana + Loki, email/app/phone notifications on defined SLOs
  • On-call with SRE
    in critical announced windows, no chatbot, no first-level dispatcher
Expected results

Numbers written in the contract, not just on the page.

On the critical window we sign tighter SLOs than the base plan. The difference is in what we do before the peak, not in what we say after.

0 downtime

in critical windows declared in advance (match-day, launch, TV slot)

stable p95

at 10× average traffic during peak — tested in load drill before the event

< minutes

human response time in critical window, with SRE already on monitor

In production

Pisa Sporting Club. Italian Serie A. Match-day every two weeks.

Institutional website of an Italian Serie A football club. Traffic explodes in the minutes before kick-off, during substitutions, and in the thirty minutes after the final whistle. The pattern is recurring — and we are there, on monitor, before it starts.

See all case studies
Pisa Sporting Club Sport · Serie A
“On match day traffic explodes. The infrastructure holds — and on Mondays we get a real call on what to optimise next, not a ticket.”
match-day
peaks handled
0
downtime in window
<1h
SRE response time
Digital Direction
Pisa Sporting Club
FAQ

Questions we get before a critical event.

If yours is different, write to us: we reply within the day.

What do you mean by "critical window"?
A window declared in advance by the customer, in which the site MUST hold: championship match, product launch, TV ad slot, industry trade show. The reactivity SLA in that window is tighter than normal and includes SRE already on monitor on the customer, not just on-call.
Does it work for e-commerce too, not just publishing?
Yes. The pattern is the same: synchronized traffic (Black Friday, drop, TV sponsor) that peaks the backend while the edge handles static assets. Sizing, WAF, observability and on-call are the same levers, only the workload behind changes.
How far in advance do you need to know?
Recurring critical windows (championship calendar, editorial calendar) we map at contract time. Spontaneous windows (surprise campaign, breaking news) we handle with at least 48h notice for sizing and a light load drill. Below 48h we still cover but risk goes up.
What do you actually guarantee on paper?
Contractual uptime SLA typically 99.9% on the month, scalable up to 99.99% with HA cluster. In addition, on critical announced windows, we guarantee SRE on monitor and human response time in minutes. Metrics are published monthly and verifiable on the logs we share with the customer.
Free audit

Let’s talk about your stack,
free, no strings attached.

30 minutes with a Romiltec architect. Together we figure out whether Tech Performance is a fit, and if it isn’t, we tell you straight away. No cold pitch, no black-box quote.

Book a call cal.com/romiltec/tech-performance · 30 min call